Intermittent connectivity issues
Incident Report for
RealVNC
Resolved
This incident has been resolved
Posted
Jun
12
,
2018
-
13:11
UTC
Update
Over the next few hours some customers may still have issues such as not all computers registered to a team being shown.
Posted
Jun
12
,
2018
-
11:49
UTC
Monitoring
The fix has been completed and we are monitoring the situation.
Posted
Jun
12
,
2018
-
10:41
UTC
Update
We are continuing with the implementation of the fix and expect to have the issue resolved by 12:00 UTC (08:00 AM EST)
Posted
Jun
12
,
2018
-
06:58
UTC
Update
We are implementing a fix for this issue.
Posted
Jun
11
,
2018
-
16:29
UTC
Identified
The issue has been identified and a fix is being worked on.
Posted
Jun
11
,
2018
-
14:12
UTC
Investigating
We are currently experiencing intermittent connectivity issues. If you experience problems connecting, please retry.
Posted
Jun
11
,
2018
-
14:11
UTC
This incident affected: RealVNC Connect (Connectivity Service, Address Book Synchronization, Account authentication, Portal) and VNC Developer (Connectivity Service).
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