Resolved -
This incident has been resolved. If you don't see all devices in your team, you may need to sign out and sign back in to RealVNC Viewer. We apologise sincerely for any inconvenience caused.
Jun 3, 10:20 UTC
Monitoring -
We have restored data for teams affected by this issue and are monitoring. Please contact support if you experience further issues with your RealVNC Connect team.
Jun 2, 18:02 UTC
Update -
We are restoring data for the teams affected by this issue.
Jun 2, 13:37 UTC
Identified -
The issue has been identified and we are working on a resolution. We apologise sincerely for any inconvenience cause.
Jun 2, 10:17 UTC
Investigating -
Users may experience devices missing from their RealVNC Connect team. We are investigating this issue and are working on a resolution as a matter of priority.
Jun 2, 09:07 UTC