A fix has been implemented and we are monitoring the results.
Posted Mar 26, 2020 - 10:02 UTC
Identified
We have identified the cause of the issue and we are currently working on a fix.
Posted Mar 26, 2020 - 09:53 UTC
Update
We are continuing to investigate this issue.
Posted Mar 26, 2020 - 09:35 UTC
Investigating
We are aware some customers are experiencing issues when attempting to log into the VNC Connect portal. We are investigating this issue as a matter of urgency. VNC Connect cloud connectivity services are unaffected.