We are continuing to work on a fix for this issue.
Posted May 18, 2018 - 11:23 UTC
Identified
If you receive an invitation to join a RealVNC remote access team, but cannot accept because the link in the email doesn’t work and you receive "Something went wrong", please see: this Knowledgebase article
Posted May 17, 2018 - 16:53 UTC
This incident affected: RealVNC Connect (Account authentication).