We aware that some customers are experiencing problems with performing certain operations on the VNC Connect portal. If you experience a problem please retry. We have identified the cause of this issue and expect it to be resolved within 24 hours.
Posted Dec 11, 2018 - 18:08 UTC
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Dec 11, 2018 - 18:07 UTC
Update
We are experiencing higher than expected latencies which may cause general connection issues for clients and also account maintenance procedures via the portal. We will supply an update shortly.
Posted Dec 11, 2018 - 17:06 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 11, 2018 - 07:00 UTC
Scheduled
One of our infrastructure partners is performing essential maintenance in our US East Coast datacenter between Tuesday 11th December 7AM UTC (2AM EST) and 12th December 3PM UTC (10AM EST). During this time, some customers may experience slightly longer connection times and some additional connection latency.
Posted Dec 05, 2018 - 09:24 UTC
This scheduled maintenance affected: RealVNC Connect (Connectivity Service, Address Book Synchronization, Portal) and VNC Developer (Connectivity Service).